LENDER PAYMENT HOLIDAYS
To assist our customers we have compiled a list of all of our lenders showing their stance on mortgage payment holidays along with their contact details.
Last updated 26/03/2020 - 15:30
Find your lender from the list below
|
Lender |
Current Stance |
Process |
Product Transfers allowable whilst payment holiday in place |
Change to Interest Only |
|---|---|---|---|---|
|
Accord |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please visit the following link - https://www.accordmortgages.com/existing-customers/paymentholiday/index.html |
Yes |
Case by case |
|
Aldermore |
Call lender to discuss |
Please call 01733 821 388 or email collections@aldermore.co.uk to discuss this further. |
No |
Yes |
|
Bank Of Ireland/Post Office |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please call 0800 1699722 or complete the form on the following link: |
TBC |
Yes |
|
Barclays |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please use the following link to complete the online form: |
No |
Case by case |
|
Bath BS |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please call 0800 1699722 or complete the form on the following link: https://www.bankofirelanduk.com/mortgages/existing-customer/coronavirus-support/ |
TBC |
Yes |
|
Bluestone |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
TBC |
N/A |
N/A |
|
Buckinghamshire |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Applicant to provide written confirmation that they are fully aware of the process that they are undertaking and email to : |
No |
Yes |
|
Birmingham Midshires |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
BM Solutions - Please call 0345 300 2627 Option 5, Option 2, Option 1 (specific to payment holiday) |
Yes |
Yes |
|
Cambridge |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
TBC |
TBC |
TBC |
|
Coventry |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please visit following link and complete online form for contact here: |
Yes |
TBC |
|
Darlington |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Title email 'Payment holiday' and provide all account details |
TBC |
TBC |
|
Digital Mortgages |
TBC |
TBC |
TBC |
TBC |
|
Dudley |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please call: (customer to contact) 01384 231414 or email: mortgages@dudleybuildingsociety.co.uk |
No |
No |
|
Earl Shilton |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please call 01455 844422, Use the folloiwng link to request a call back https://www.esbs.co.uk/contact-us-2/ or email enquire@esbs.co.uk |
Customer can extend existing product |
Yes |
|
Family BS |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please follow the link https://familybuildingsociety.co.uk/holiday to request a call back |
Yes |
Yes |
|
Fleet |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
TBC |
N/A |
TBC |
|
Foundation |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
|
N/A |
TBC |
|
Furnace |
TBC |
TBC |
TBC |
TBC |
|
Gatehouse Bank |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please use the following link https://www.gatehousebank.com/personal/payment-request-holiday-form to request a call back |
TBC |
TBC |
|
Halifax |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please follow the link: |
Yes |
Yes |
|
Hanley |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please call 01782 255000, option 6 or send this form https://www.thehanley.co.uk/existing-customer-affordable-assessment-form/ to customerservices@thehanley.co.uk |
TBC |
TBC |
|
Harpenden |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please call 01582 463133to discuss this further |
TBC |
Yes |
|
Hinckley & Rugby BS |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
|
Yes |
Case by Case |
|
Hodge Lifetime |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please email lendingsupport@hodge.co.uk or call 0800 138 9109 to discuss |
No |
Yes |
|
HSBC |
TBC |
TBC |
TBC |
TBC |
|
Ipswich |
TBC |
TBC |
TBC |
TBC |
|
Ipswich BS |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please use the following -0330 123 0773 or email paymentqueries@ibs.co.uk |
TBC |
TBC |
|
Kensington |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
TBC |
Apply as remortgage |
TBC |
|
Keystone |
TBC |
TBC |
TBC |
TBC |
|
L&G Home finance |
TBC |
TBC |
TBC |
TBC |
|
Landbay |
TBC |
TBC |
TBC |
TBC |
|
Leeds BS |
TBC |
TBC |
TBC |
TBC |
|
Leek United |
TBC |
Please call one of the following numbers - Consumer 0808 169 6680 Brokers 0808 281 9309 |
Yes |
Yes |
|
Marsden |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please call 01282 440 500 to discuss |
Case by case |
No |
|
Mansfield |
TBC |
TBC |
TBC |
TBC |
|
Melton |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please call 01664 414141 to discuss |
Yes |
Yes |
|
Metro |
TBC |
TBC |
TBC |
TBC |
|
Natwest |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please visit the following link - https://personal.natwest.com/personal/mortgages/existing-customers.html#repaymentholiday |
TBC |
TBC |
|
Nationwide/TMW |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please visit the following link |
No |
Case by case |
|
Newbury |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please call 01635 555 700 to discuss further |
Yes |
Yes |
|
Newcastle |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
TBC |
Yes |
TBC |
|
Nottingham |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please email customer.services@thenottingham.com using the heading Covid 19 Payment Holidays and include allmortgage account details |
Yes |
Case by case |
|
One Savings Bank |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
|
TBC |
No |
|
Paragon |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please email with the heading Covid 19 payment holiday and include full mortgage account details |
N/A |
N/A |
|
Penrith BS |
TBC |
TBC |
No |
TBC |
|
Pepper Money |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Customer to contact Pepper Money Directly- 03333 701 101 9am - 5.30pm / Mon - Fri- https://www.pepper.money/intermediary/submit-your-case/discuss-case |
No |
No |
|
Platform |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
TBC |
Yes |
TBC |
|
Precise |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please email: collectionsenquiries@precisemortgages.co.uk Please include mortgage account number and a brief summary of your enquiry. Precise will contact asap, within 5 days |
Yes |
TBC |
|
Principality |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please visit the following link and complete the online form: https://brokers.principality.co.uk/2XDW-10SHB-4LH7HU-MUQRE-1/c.aspx |
Yes |
TBC |
|
Reliance Bank |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Email Mortgages Mailbox with name, postcode, account number and circumstance to mortgages@reliancebankltd.com |
TBC |
Case by case |
|
Saffron |
TBC |
TBC |
TBC |
TBC |
|
Santander |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Applicants to call 0800 023 4603 |
TBC |
Case by case |
|
Scottish Widows |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Scottish Widows - Please call 0800 001 5145 |
Yes |
Yes |
|
Skipton |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please email: PaymentHolidayRequests@skipton.co.uk and provide mortage account number and best number for return contact |
TBC |
Case by case |
|
Stafford Railway |
TBC |
TBC |
TBC |
TBC |
|
State Bank of India |
TBC |
TBC |
TBC |
TBC |
|
Swansea |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
applicants to call 01792 739110 to discuss |
Case by case |
Case by case |
|
Teachers |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Reviewed individually. Either call our office on 0800 378669 or email: customersupport@teachersbs.co.uk |
Reviewed individually. |
TBC |
|
The Mortgage Lender |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please call 0344 257 0427 and speak tp the dedicated staff to discuss this |
N/A |
N/A |
|
Tipton |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please visit following link and complete online form for contact - www.thetipton.co.uk/contact-us/ |
Case by case |
Case by case |
|
Together |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please use the following link - togethermoney.com/existing-customers/make-a-general-account-enquiry/ |
Yes |
No |
|
TSB |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
|
TBC |
TBC |
|
Vernon |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
|
TBC |
TBC |
|
Vida Home Loans |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
please call 0344 892 0155 to discuss further |
No |
NO |
|
Virgin/Clysdale |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please visit the following link: www.virginmoney.com/coronavirus |
Yes |
Case by case |
|
West Brom |
Yes, 3 month payment holiday available for customers affected by Coronavirus |
Please visit the following link: |
TBC |
TBC |
|
Zephyr Home Loans |
TBC |
TBC |
TBC |
TBC |
The accuracy of the content cannot be guaranteed and has been compiled from research undertaken by L & G mortgage club.
The details are supplied by the lenders themselves
